After logging in to 1111, you can find your complete betting history and financial transaction records in two separate sections.
To view your betting history:
Log in → click the profile icon in the top-right corner → go to "Betting History" or "My Bets". There you'll find a detailed breakdown of every bet by date — including the match, stake amount, odds, and outcome.
To view your transaction history:
Go to Profile → "Transactions" or the "Transaction History" section. Here you can view all deposits, withdrawals, bonus credits, and other transactions along with their dates and amounts.
Filter options: You can filter by date range, bet outcome (won/lost/pending), and payment method. Your full history is saved — records from months or even years back are searchable.
The same process applies on the mobile app. If you can't locate a specific transaction, contact support and they'll be happy to help.
To view your betting history:
Log in → click the profile icon in the top-right corner → go to "Betting History" or "My Bets". There you'll find a detailed breakdown of every bet by date — including the match, stake amount, odds, and outcome.
To view your transaction history:
Go to Profile → "Transactions" or the "Transaction History" section. Here you can view all deposits, withdrawals, bonus credits, and other transactions along with their dates and amounts.
Filter options: You can filter by date range, bet outcome (won/lost/pending), and payment method. Your full history is saved — records from months or even years back are searchable.
The same process applies on the mobile app. If you can't locate a specific transaction, contact support and they'll be happy to help.
1111 offers multiple customer support channels — choose whichever suits your needs.
Live Chat (fastest):
Click the chat button in the bottom-right corner of the website or app. Support is available in Bangla, with typical response times of 2 to 5 minutes. For urgent issues, this is the most effective option.
Email Support:
support@1111-taka.com — For complex issues or when you need to send screenshots or documents, use email. Responses typically arrive within 24 hours.
Help Center:
Help Centre The page has guides and step-by-step solutions for common issues. In many cases, you can resolve things without contacting support at all.
Service Hours: Live chat and email support are available 24 hours a day, 7 days a week — even at 3 a.m. A dedicated team is also available for Bangla-language assistance.
When contacting support, having your registered mobile number or user ID ready will help resolve your issue faster.
Live Chat (fastest):
Click the chat button in the bottom-right corner of the website or app. Support is available in Bangla, with typical response times of 2 to 5 minutes. For urgent issues, this is the most effective option.
Email Support:
support@1111-taka.com — For complex issues or when you need to send screenshots or documents, use email. Responses typically arrive within 24 hours.
Help Center:
Help Centre The page has guides and step-by-step solutions for common issues. In many cases, you can resolve things without contacting support at all.
Service Hours: Live chat and email support are available 24 hours a day, 7 days a week — even at 3 a.m. A dedicated team is also available for Bangla-language assistance.
When contacting support, having your registered mobile number or user ID ready will help resolve your issue faster.
The security of your personal information and funds is one of 1111's highest priorities. It's ensured across three layers.
Data Security (SSL Encryption):
1111's entire website and app use 256-bit SSL/TLS encryption. This means your information cannot be accessed by any third party — whether you're logging in or making a payment. You can verify this by checking for "https" and the padlock icon in your browser's address bar.
Privacy Policy:
1111 never sells or shares your personal information with third parties — the only exception is when legally required to disclose it to authorities. For full details, Privacy Policy View page.
Financial Security:
User deposits are kept entirely separate from the company's operational funds. This means 1111 cannot touch your deposited money for any business purpose.
For Extra Security: Keep two-factor authentication (2FA) enabled on your account and change your password regularly.
Data Security (SSL Encryption):
1111's entire website and app use 256-bit SSL/TLS encryption. This means your information cannot be accessed by any third party — whether you're logging in or making a payment. You can verify this by checking for "https" and the padlock icon in your browser's address bar.
Privacy Policy:
1111 never sells or shares your personal information with third parties — the only exception is when legally required to disclose it to authorities. For full details, Privacy Policy View page.
Financial Security:
User deposits are kept entirely separate from the company's operational funds. This means 1111 cannot touch your deposited money for any business purpose.
For Extra Security: Keep two-factor authentication (2FA) enabled on your account and change your password regularly.
The withdrawal process is straightforward — here are the steps from login to receiving your funds.
Withdrawal Steps:
1. Log in to 1111
2. Go to the Profile or Wallet section → select "Withdrawal" or "Withdraw"
3. Select your payment method (bKash / Nagad / Rocket / Bank)
4. Enter the amount and provide your registered mobile or bank number
5. Confirm with the OTP
Minimum Withdrawal: ৳200 for mobile banking, ৳500 for bank transfer.
Time:
— bKash, Nagad, Rocket: typically within 15 minutes to 1 hour
— Bank Transfer: 1 to 3 business days
Please note: Without KYC verification, large withdrawals may be blocked. If you have an active bonus, the relevant funds cannot be withdrawn until the turnover requirement is met. If you run into withdrawal issues, Help Centrehas a detailed guide.
Withdrawal Steps:
1. Log in to 1111
2. Go to the Profile or Wallet section → select "Withdrawal" or "Withdraw"
3. Select your payment method (bKash / Nagad / Rocket / Bank)
4. Enter the amount and provide your registered mobile or bank number
5. Confirm with the OTP
Minimum Withdrawal: ৳200 for mobile banking, ৳500 for bank transfer.
Time:
— bKash, Nagad, Rocket: typically within 15 minutes to 1 hour
— Bank Transfer: 1 to 3 business days
Please note: Without KYC verification, large withdrawals may be blocked. If you have an active bonus, the relevant funds cannot be withdrawn until the turnover requirement is met. If you run into withdrawal issues, Help Centrehas a detailed guide.
When you win a bet, your winnings are automatically credited to your 1111 wallet — no separate request or form required.
When to Expect Funds:
— Pre-Match Bet: Once the match ends and the result is confirmed — typically within 10 to 30 minutes of the final whistle.
— Live Bet: Immediately after the market your bet was placed on is settled during the match.
— Accumulator/Parlay Bet: Settlement happens all at once after all event results are in.
Special Circumstances:
If a match is abandoned or postponed, bets are generally voided and your stake is refunded. Tie or draw bet rules differ — these are outlined in the market terms at the time you place your bet.
Once the funds reach your wallet, you can withdraw at any time. If SMS or app notifications are enabled on your account, you'll be notified the moment you win.
When to Expect Funds:
— Pre-Match Bet: Once the match ends and the result is confirmed — typically within 10 to 30 minutes of the final whistle.
— Live Bet: Immediately after the market your bet was placed on is settled during the match.
— Accumulator/Parlay Bet: Settlement happens all at once after all event results are in.
Special Circumstances:
If a match is abandoned or postponed, bets are generally voided and your stake is refunded. Tie or draw bet rules differ — these are outlined in the market terms at the time you place your bet.
Once the funds reach your wallet, you can withdraw at any time. If SMS or app notifications are enabled on your account, you'll be notified the moment you win.
Two-Factor Authentication (2FA) is the strongest form of account security available. With it enabled, even if someone gets hold of your password, they still can't access your account — because every login requires a one-time OTP sent to your mobile.
Steps to activate:
1. Log in to your account
2. Go to Profile → "Security Settings" or the "Security" section
3. Enable the "Two-Step Verification" or "2FA" option
4. Confirm your mobile number and activate it using the OTP sent to you
How It Works:
Once 2FA is enabled, every time you log in from a new device or browser, a 6-digit code will be sent to you via SMS. You'll need to enter this code alongside your password.
Why it matters:
Phishing and password theft are increasingly common. With 2FA enabled, your account stays protected even in those situations. It's especially recommended — and should be considered mandatory — for anyone with a significant account balance.
Steps to activate:
1. Log in to your account
2. Go to Profile → "Security Settings" or the "Security" section
3. Enable the "Two-Step Verification" or "2FA" option
4. Confirm your mobile number and activate it using the OTP sent to you
How It Works:
Once 2FA is enabled, every time you log in from a new device or browser, a 6-digit code will be sent to you via SMS. You'll need to enter this code alongside your password.
Why it matters:
Phishing and password theft are increasingly common. With 2FA enabled, your account stays protected even in those situations. It's especially recommended — and should be considered mandatory — for anyone with a significant account balance.
1111 offers a range of tools to help you stay in control of your betting. These can be activated through Account Settings or by contacting support.
Deposit Limit:
Set your own daily, weekly, or monthly deposit limits — whenever you're ready. You can activate this anytime via Account Settings → Limit Management. Decreases take effect immediately; increases require a 24-hour waiting period.
Bet Limit & Loss Limit:
You can set the maximum stake per bet and a daily loss limit separately. This protects you from chasing losses and making things worse.
Session Time Limit:
After a set period of inactivity, the system will automatically log you out — an effective way to prevent hours of uninterrupted betting.
Cooling-Off Period:
Take a break from betting for anywhere between 24 hours and 30 days. During this period, placing bets and making deposits will not be possible.
Self-Exclusion:
For a longer break, a full self-exclusion of 6 months to 5 years is available. Contact support to activate this.
To learn more about these tools, Responsible Gaming View page.
Deposit Limit:
Set your own daily, weekly, or monthly deposit limits — whenever you're ready. You can activate this anytime via Account Settings → Limit Management. Decreases take effect immediately; increases require a 24-hour waiting period.
Bet Limit & Loss Limit:
You can set the maximum stake per bet and a daily loss limit separately. This protects you from chasing losses and making things worse.
Session Time Limit:
After a set period of inactivity, the system will automatically log you out — an effective way to prevent hours of uninterrupted betting.
Cooling-Off Period:
Take a break from betting for anywhere between 24 hours and 30 days. During this period, placing bets and making deposits will not be possible.
Self-Exclusion:
For a longer break, a full self-exclusion of 6 months to 5 years is available. Contact support to activate this.
To learn more about these tools, Responsible Gaming View page.